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The 8 Best customer relationship management software of 2024

Are you trying to find customer relationship management software among various brands on the market but aren’t sure where to begin? To assist you in finding the right one, we’ve put together a list of the 7 best to help you pick the perfect one!

We investigated and evaluated a number of the top-selling customer relationship management software on the market in order to create our list of the best. Making a decision among the many options available is never simple. There are an infinite number of models available, each with a distinct price. And as you’ll find out, the best options aren’t usually the ones you imagine! This comparison is rich and relevant because of the numerous factors that were employed. You will find products featured in this ranking not only based on their pricing but also on their features and other customers reviews. To write this review, we completed 28 hours of research and did 22 customer relationship management software tests. You won’t need to pick products at random any more. If you’re unsure of what to look for, browse our list and consult the buying guide!

An overview of our top picks

Table of contents

The best customer relationship management software you can buy today

SaleNo. 1
Customer Relationship Management: Concepts and Technologies
  • Buttle, Francis (Author)
  • English (Publication Language)
  • 468 Pages - 05/09/2019 (Publication Date) - Routledge (Publisher)
No. 2
Customer Relationship Management: Concepts, Applications and Technologies
  • Amazon Kindle Edition
  • Prior, Daniel D. (Author)
  • English (Publication Language)
  • 371 Pages - 01/23/2024 (Publication Date) - Routledge (Publisher)
SaleNo. 3
Customer Relationship Management: Concepts and Technologies
  • Buttle, Francis (Author)
  • English (Publication Language)
  • 426 Pages - 02/02/2015 (Publication Date) - Routledge (Publisher)
No. 4
Customer Relationship Management Systems: How to Next-Level the Performance of Your Sales, Marketing and Customer Support
  • Amazon Kindle Edition
  • Iinuma, Brian (Author)
  • English (Publication Language)
  • 100 Pages - 07/15/2019 (Publication Date)
No. 5
Credit Repair Secrets and 609 Letter Templates: An Essential Guide to Navigate Your Way to Great Credit That Will Open Doors to Your Future, Learn How to Fix Debt and Boost Your Score
  • Worley, Michael (Author)
  • English (Publication Language)
  • 108 Pages - 09/20/2021 (Publication Date) - Independently published (Publisher)
No. 6
The Art of CRM: Proven strategies for modern customer relationship management
  • Amazon Kindle Edition
  • Fatouretchi, Max (Author)
  • English (Publication Language)
  • 362 Pages - 05/22/2019 (Publication Date) - Packt Publishing (Publisher)
No. 7
Fundamentals of CRM with Dynamics 365 and Power Platform: Enhance your customer relationship management by extending Dynamics 365 using a no-code approach
  • Fundamentals of CRM with Dynamics 365 and Power Platform: Enhance your customer relationship management by extending Dynamics 365 using a no code approach
  • Packt Publishing
  • ABIS BOOK
  • Tarla, Nicolae (Author)
  • English (Publication Language)
  • 644 Pages - 10/06/2020 (Publication Date) - Packt Publishing (Publisher)
No. 8
TaxRight 2023 Software (Formerly Known as TFP) for Tax Form Filling, Printing, and Filing, CD-ROM Designed for Windows Computers and Small Business Use, Compatible with 2023 Tax Forms
  • With TaxRight for 2023 (Formerly known as TFP), use the fastest, most efficient solution for tax preparation for small businesses. This disc of Windows-compatible TaxRight tax software 2023 allows you to quickly fill, print, and file your 2023 tax forms
  • File with confidence knowing that all of the software features and tax forms included meet strict IRS requirements. Our 2023 TaxRight software provides all the tools you need to print or e-file your 1099 and W-2 forms, with easy and flexible data entry for an unlimited number of payers and recipients.
  • The tax forms that are pre-loaded into the software include 1099-MISC, NEC, DIV, INT, B, C, R, S, 1098, 1098-T and W-2, along with the transmittal forms 1096, and W-3. Plus, it’s easy to e-file via the software using a quick, easy, and secure process to upload your files to send to the IRS and/or SSA
  • All printed fields will perfectly line up with the correct boxes when using the included TaxRight 2023 tax form filler software, so you can confidently fill and print directly onto both pre-printed and blank forms including 2, 3 and 4-Up forms on laser or inkjet printers (NOTE: This listing is for a software disc only - paper tax forms are NOT included with this product)
  • Operating system requirements: Supports Windows 10 or higher, 2 GHz processor or higher, 2 GB RAM, and 2.2 GB hard disk space. You also must have Admin Rights to install the software on your PC. NOT COMPATIBLE WITH MAC. TAXRIGHT IS ONLY COMPATIBLE WITH WINDOWS 10 OR HIGHER.
SaleNo. 9
SAP CRM: SAP Customer Relationship Management Processes, Functions, and Configuration (SAP PRESS)
  • Hardcover Book
  • Chandrakant Agarwal (Author)
  • English (Publication Language)
  • 737 Pages - 10/30/2015 (Publication Date) - SAP Press (Publisher)
SaleNo. 10
Mastering Data Mining: The Art and Science of Customer Relationship Management
  • Michael J. A. Berry (Author)
  • English (Publication Language)
  • 512 Pages - 12/28/1999 (Publication Date) - Wiley (Publisher)
No. 11
Building Products for the Enterprise: Product Management in Enterprise Software
88 Consomer Reviews
Building Products for the Enterprise: Product Management in Enterprise Software
  • Reeves, Blair (Author)
  • English (Publication Language)
  • 163 Pages - 03/23/2018 (Publication Date) - Oreilly & Associates Inc (Publisher)
No. 12
The Great Client Partner: How Soft Skills Are the True Currency in Client Relationships
  • Belsky, Jared (Author)
  • English (Publication Language)
  • 248 Pages - 02/14/2019 (Publication Date) - Mahopac Publishing (Publisher)
SaleNo. 13
CRM Handbook, The: A Business Guide to Customer Relationship Management
  • Mary O'Brien (Author)
  • English (Publication Language)
  • 336 Pages - 08/09/2001 (Publication Date) - Addison-Wesley Professional (Publisher)
No. 14
2ID Card Software Beginner Edition | ID Software Program for PC & MAC | Design & Print Photo ID Cards And More
  • The 2ID card software streamlines various card production tasks such as ID card design, printing, and encoding.
  • It's a versatile product suitable for various organizations, including universities, government agencies, large corporations, and those in need of registration, identification, and access control.
  • Start creating custom ID cards seamlessly with 2ID card software.
No. 15
Managing Sales Pipeline(s) with Pipedrive
  • Specchia, Antonio (Author)
  • English (Publication Language)
  • 256 Pages - 01/15/2023 (Publication Date) - Customer Relationship Management (Publisher)
SaleNo. 16
No. 17
From Voices to Results - Voice of Customer Questions, Tools and Analysis: Proven techniques for understanding and engaging with your customers
  • Coppenhaver, Robert (Author)
  • English (Publication Language)
  • 218 Pages - 04/24/2018 (Publication Date) - Packt Publishing (Publisher)
SaleNo. 18
Inspired: How to Create Tech Products Customers Love (Silicon Valley Product Group)
5,413 Consomer Reviews
Inspired: How to Create Tech Products Customers Love (Silicon Valley Product Group)
  • Hardcover Book
  • Cagan, Marty (Author)
  • English (Publication Language)
  • 368 Pages - 12/04/2017 (Publication Date) - Wiley (Publisher)
No. 19
Ultimate Salesforce Data Cloud for Customer Experience: Explore, Implement, and Elevate B2C Experiences Through Customer Data Innovations Using Salesforce Data Cloud (English Edition)
  • Mukherjee, Gourab (Author)
  • English (Publication Language)
  • 265 Pages - 01/16/2024 (Publication Date) - Orange Education Pvt Ltd (Publisher)

How to choose a good customer relationship management software

Does the idea of finding a fantastic customer relationship management software make you anxious? When it comes to purchasing this product, specifically when deciding which model to select, has your head been spinning between options? You are not alone if that is the case. We are aware of the pressure involved in the purchasing process!

Your presence here indicates that you are interested in customer relationship management software. Before choosing which product would be the best for your needs after being inundated with information, locate a reliable source with genuine selections. You can get that information from a variety of sources, including buying guides and rating websites, word-of-mouth recommendations from friends and family, online discussion forums where users can share their own experiences, product reviews that can be found all over the internet, and YouTube channels. You can only get the right product through exhaustive analysis. But you realize that’s not always simple. In order to ease your concerns, we have taken the time to develop a list of the top customer relationship management software products available right now. You might be wondering how we came up with the list. How was this buying guide developed?

First, we used our algorithms to gather as much reliable data as we could about these products. To verify all the data gathered, we used both artificial intelligence and a lot of algorithms.
Then, our experts used criteria that are recognized in the business to evaluate them according to their quality to price ratio, allowing us to choose the top customer relationship management software on the market right now!

The selection of the goods is not arbitrary. Before creating a list, we take into account a number of factors. Below are some of the criteria discussed:

Brand Value: What happens if you choose a dubious brand just because it appears to be a good deal? So the likelihood of receiving a product with a short shelf life increases. That is due to the fact that well-known brands have a reputation to uphold, while others do not. Top customer relationship management software brands strive to provide some distinctive traits that set them apart from the competition. So, hopefully one or more of the items on our list will be perfect for you.

Features: Useful features are all you need, not tons of them. We consider the important aspects and select the top customer relationship management software based on those.

Specifications: Numbers always help you measure the quality of a product in a quantitative way. We try to find products with higher specifications, but with the right balance.

Quality: A product’s quality may always be quantified with the aid of numbers. We look for goods with better standards that strike the proper balance. The best quality product that gets highly appreciated and recommended by experienced users.

Customer ratings:  Would it be accurate to suggest that the customer relationship management software were used by hundreds of customers before you? Superior ratings indicate that many customers had better service.

Customer Reviews: Like ratings,  provide you with accurate and reliable information about the product from genuine customers. Customer ratings are very important to all of us because they contain accurate and reliable information about the customer service we received from several hundred customers.

Seller Rank: This is very intriguing! Not only do you need a good customer relationship management software, you also need a product with rising sales that is trendy. It accomplishes two goals. First, the expanding user base proves the quality of the product. Second, given that number, producers must be able to offer greater quality and after-sales support.

Value: You get what you pay for, they say, so consider the value. Cheap isn’t always good and expensive isn’t always bad. However, that does not imply that spending a lot of money on a product that is flashy but underwhelming is a good idea. Before adding them to the list, we make an effort to evaluate how much value you can get for your money from your customer relationship management software.

Durability: Durability and reliability are closely related concepts. You will benefit from a strong and long-lasting customer relationship management software for months and years to come.

Product availability: Products come and go, and new ones replace the old ones. Most likely, a few new features and required changes were made. What use is it to use a supposedly good product if the maker no longer supports it? We make an effort to highlight products that are current and offered by one or more trustworthy sellers, if not more.

Negative Reviews: Yes, we do take that into account as well! The goods with the majority of bad reviews are filtered out and disregarded when we choose the best-rated one on the market.

These are the standards by which we selected our customer relationship management software. Do we end our process there? Hell no. The most crucial fact about us that you should be aware of is that we regularly update our website with current and pertinent information. We have one more layer of filtration since we place the greatest importance on reader satisfaction. Please let us know if any product included here is incorrect, irrelevant, subpar, or simply out of date. We always value your opinions, and we’ll work hard to make any necessary corrections to our list in response to them.

Why should you believe us?

There are now thousands of possibilities for these products on Amazon, but choosing the best one can be difficult and time-consuming. And what customer relationship management software should you purchase in 2022?

This guide is the result of more than 10 years of experience in researching, testing and writing about many topics. Each member of our team is an authority in their area. We read every article we could find online and every consumer review on every retail website for seven hours. Additionally, we discovered a ton of websites that offered helpful resources, including buying tips and thorough information on customer relationship management software.